Privacy & SAFETY Policy

PRIVACY & SAFETY​

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Ubuntu International LLC has created this privacy statement in order to demonstrate our firm commitment to your privacy and security. This document describes our practices with respect to the collection of user information from this Web site. This document only applies to the site HEALINGHOODIE.COM. We have taken extra steps to make sure your online shopping experience is the best and is safe and secure.

As a visitor to the HEALINGHOODIE.COM web site, you have the right to understand our information privacy practices prior to providing Ubuntu International LLC with any of your personal information (Personal information includes information that can be linked to a specific individual, such as name, address, phone number, or e-mail address). 

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How Information Is Collected

On our site, we may ask you to give us information. If you want to sign up for our mailing list, we will ask for your e-mail, mobile number, or mailing address.  If you sign up for sweepstakes/giveaways, we will ask for information like your first and last name, e-mail address, and phone and mobile number.

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Cookies.Each time you visit our website, our web server automatically recognizes your domain name and what type of browser you are using, by using “cookies,” which are small text files on your computer that identify you as a unique user.  These help us measure your activity and personalize and improve your experience at HEALINGHOODIE.COM. If you don’t want us to use cookies, you can set your browser to delete them, or you can manually delete the cookies.

IP Address. When you visit our site, we also collect and save the Internet Protocol address of the device you are using, like whether you are using a personal computer or a mobile device. 

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What We Do With Your Information? When you provide us with your name, e-mail address, and street address, we may add your information to our mailing list, and we may send you e-mails and mailings announcing product information, promotional events, or updates to our Web site.  If you give us your birth date, we may also send you a special gift on your birthday by e-mail or postal mail. 

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If you're interested in carrying HEALINGHOODIE clothing brand items in your store or selling online, you're in the right place! 

We are a brand that wants to see your store succeed and increase its global awareness. We offer high-quality products, uniquely designed and printed along with competitive prices, fast shipping, and dedicated customer service.

Once your wholesale account is complete, you'll need to setup an online member account and we will communicate to you the process of wholesaling HEALINGHOODIE apparel. 

If you have any questions regarding your wholesale account or your wholesale order, please reach out to us at Xavier@healinghoodie.com.  We will respond to your request as quickly as possible!

TO SET UP YOUR WHOLESALE ACCOUNT:

First things first, you'll need to apply for a wholesale account using the form here.

Once approved, you can log into your account using the "Login" link at the top of our site, and click "Wholesale" in the menu to shop!

INDEMNIFICATION 

You agree to defend, indemnify and hold Ubuntu International LLC harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.

In the Event of a Chargeback

Once we ship your package and a charge back is filed against the company, we will report you to the FBI for internet credit card fraud which is a serious crime. Please note that your IP address is captured amongst other things, and will trace back to you. The shipping carriers provide very accurate information as well, so please understand that this is a NO FRAUD TOLERANCE online store. You may be sent to collections, as it is our right to retrieve funds from fraudulent orders.